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Blue Screen error windows 10

A

AdrianG001

New Member
#1
I have an older Dell laptop with windows10.

I just installed trend micro security, good for 2 days and now opens up to a blue screen with cursor. No message. Please help

Adrian Gates
Sr. Business Development Executive
 
H

Hemanth

New Member
#2
Hi Adrian. It looks same as my friends problem some time ago. You can reset the lap or can go to service shop and can get back up your data before reset your laptop.
 
laurenhayward

laurenhayward

New Member
#3
Once my HP laptop faced this issue and I got to get the help from the service center. They found my OS was crashed due to memory compatibility.
You can get the help from the service center of your laptop.
 

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